It was not long ago that I wrote about Ethics and Antispyware. That topic was rather general in nature about companies using "scan and scare" tactics. This post, however, is specifically directed to a company allegedly using tactics way beyond "scan and scare".
It appears that Webroot may be having difficulties maintaining their customer base as they are allegedly actively soliciting Sunbelt Software customers from publicly published case studies. As Alex Eckelberry reported in This is just weird, Sunbelt has been receiving complaints from their customers regarding contacts by Webroot personnel attempting to convince them to move to their product, including providing misleading information.
See This is just weird and be sure to read the comments. Not nice, Webroot, not nice at all.