Norton 2008 Fix for XP SP3 and Windows Vista SP1

Symantec has addressed the issues customers using Norton 2008 have experienced when installing Windows XP Service Pack 3 or Windows Vista Service Pack 1. If you are using Norton 2008, please see FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with your Norton 2008 product installed.

This solution will address one or more of the following issues::

• Windows Device Manager is empty
• Missing Wireless network adaptors or other hardware devices
• Unable to connect using a wireless adapter

If you have already installed XP SP3 or Vista SP1 Symantec has developed a tool to remove the registry entries that were added during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade.

For Norton 2008 subscribers who have not yet installed the service packs, install Symantec's LiveUpdate solution first. This prevents the issues from occurring. Ensure that you run LiveUpdate and restart your computer before installing the Service Pack.

See FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with your Norton 2008 product installed.

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