This solution will address one or more of the following issues::
- Windows Device Manager is empty
- Missing Wireless network adaptors or other hardware devices
- Unable to connect using a wireless adapter
For Norton 2008 subscribers who have not yet installed the service packs, install Symantec's LiveUpdate solution first. This prevents the issues from occurring. Ensure that you run LiveUpdate and restart your computer before installing the Service Pack.
See FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1 with your Norton 2008 product installed.