Showing posts with label toolbar. Show all posts
Showing posts with label toolbar. Show all posts

Thursday, April 30, 2009

LandzDown Forum Stops Updates for Security Products with IAC/Ask

Update information for security software products including/bundling and/or having default (pre-checked) opt-out installation of the Ask Toolbar and Search Assistant is discontinued at LandzDown Forum.

1. BitDefender
2. Comodo Firewall Pro
3. StopZilla
4. Symantec
5. Webroot
6. ZoneAlarm (Check Point)

Further information on products including the "pay-per-install" IAC product is available at Calendar of Updates, Products with Ask Toolbar.

For background information about IAC/Ask practices, see the topics below.


LandzDown Forum Members' attention is also directed to Calendar Of Updates Installers Hall of Shame which include toolbars and other potentially unwanted add-ons. Please be alert to the installation process any time you are installing a new software.

Announcement: Security Products Including IAC/Ask






Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Tuesday, April 28, 2009

BitDefender Joins the Dark Side

To quote my friend and one of the most ethical people I know, Bill Pytlovany, the developer of WinPatrol:
BitDefender has joined the dark side. By end of year, @WinPatrol may be alone in not having an Ask Toolbar. http://bit.ly/NcP3C
The link from the Twitter quote leads to a thread at Wilders Security where member EsoxLucius confirms with a screen capture the inclusion of Ask in the BitDefender product:
- This is not a masked ask toolbar, it is a BitDefender toolbar with and added search box (in this case ask)

- No search, browsing habits, browsing history is captured and sent anywhere.

- The ask.com search box is mentioned in the first step of the installation.

- The choice regarding what toolbar to use is not mine to make and I can't really say why IAC.
As a result of the inclusion of the Ask search engine in the BitDefender Anti-Phising product, Calendar of Updates (CoU) has discontinued providing update information on BitDefender. (See the CoU list of products with the Ask Toolbar.)

Granted, it is stated in the installation of the BitDefender Anti-Phishing toolbar that Ask is included. The problem is how many people read beyond seeing the buttons to click Next > Next > Finish?

Based on the history of IAC/Ask, one can only guess that BitDefender also succumbed to the pay-per-install offer by IAC. The popular browsers (IE 7, IE 8, Firefox, Opera and Safari) all include anti-phishing. A separate anti-phishing toolbar certainly appears redundant to me, particularly one that forces the use of a pay-per install search engine.




Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Thursday, March 12, 2009

Webroot Returns to Unfavorable Status

The Webroot reprieve was short-lived. The pre-checked Ask Toolbar was returned to their installer in Spy Sweeper v6.1.0 (Build 107). Apparently, the newly discovered ethics of Webroot Software, Inc. were either short-lived or omission of the pre-checked toolbar was in error.

My suggestion to Webroot software users:

It is time to find a software vendor that is not double-dipping. Why are you paying an annual fee of $29.95 when other, more effective, software vendors have a successful program without similar pay-per-install add-ons?

References:
  1. Webroot adds Ask Toolbar again!
  2. IAC/Ask Topics



Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Sunday, March 01, 2009

Webroot Spy Sweeper Reprieve!

It took almost a year and a half for the reprieve, but I am very pleased to learn that Webroot has finally removed the Ask Toolbar and Search Assistant from their Spy Sweeper antispyware software product!

Webroot Spy Sweeper is a subscription only software, which made it particularly disconcerting. Paying customers were presented with the ASK Toolbar and Search Assistant, resulting in Webroot receiving monies from IAC on a pay-per-install basis. Yet, other vendors provide antispyware software free for personal use without similar add-ons.

Thank you, Webroot.


References:





Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Saturday, March 01, 2008

Grisoft/AVG Version 8 Includes Yahoo Search Bar

Grisoft, now AVG, released updated version 8.0 of their security software for licensed subscribers only. The "free for personal use" versions have not been updated yet. Included with the package of the licensed (read "pay for use") software is the Yahoo search bar.

Granted, the Yahoo search bar does not have the same questionable reputation as the Ask toolbar. However, what message is AVG sending when their newly released Version 8 product includes the search bar pre-checked and disguised as a "Security Toolbar"?



To make matters worse, the reports indicate the toolbar is installed even when the option to include the toolbar is UNchecked.


(Click image for larger view)


Discussion in some communities is suggesting that the Yahoo search bar is easy to uninstall. In my opinion, that is already too late. Depending on the package home subscribers purchase, the cost goes from $35 to $55 (USD). That means that AVG receives not only the price of the subscription but also the fee from Yahoo for each installation, all at the cost to the subscriber.

What happened to integrity?


(Hat Tip to Wilders thread by JonPaulOnLine)




Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Tuesday, January 22, 2008

Ask.com's Privacy Tool Tracks Users

With all the latest hype about the Ask Toolbar in the security community (see Related Posts below), Security Garden readers will not be surprised to learn that a coalition of privacy groups filed a complaint with the FTC (Federal Trade Commission) 19 January 2008 against Ask.com. The complaint alleges that the Ask.com search engine history anonymization tool (AskEraser) could actually be used to track people rather than providing anonymity and protecting their privacy.

So, what in layman's terms is the complaint about? One might simply say cookies, but that would be a gross oversimplification. To begin with, not all cookies are bad (See Tea and Tracking Cookies). The problems are in the procedures and methods used by Ask.com's toolbar mechanism. Here are just a couple of examples copied from the Complaint (click the images to see a larger version):
Not that I have anything to hide, however, a "Persistent Identifier" that allows any government agency to track and monitor . . .
No regulation of the data collected . . .
Interesting. . .


From epic.com:

"Consumer Privacy Coalition Files FTC Complaint Against Ask.com
EPIC and five other groups filed a complaint (pdf) with the Federal Trade Commission alleging that Ask.com is engaging in unfair and deceptive trade practices with the representations concerning AskEraser, a search service that purports to protect privacy. Among the critical points highlighted by the consumer privacy coalition: (1) users must accept an AskEraser cookie and disable a genuine privacy feature in browsers that block cookies; (2) the AskEraser cookie is a unique persistent identifier that makes it easy for Ask.com, its business partners, and the government to track the activities of AskEraser users; and (3) Ask.com will disable the search delete feature -- the central purpose of the Ask Eraser service -- without notice to the user. The complaint follows a December letter (pdf) to Ask.com describing these security and privacy problems. (Jan. 19)"

Now, you tell me. Do you want to use a software that includes the Ask Toolbar, regardless of any changes purportedly made to the software? Not me. I'll stick with the tried and true, safe, honorable and ethical.

Related Posts:

References:



Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Lavasoft Responds to Toolbar Inquiry

Posted by CalamityJane, a respected member of the security community and Microsoft MVP.


LS CalamityJane
post Yesterday, 06:37 PM
Post #2


Advanced Member
Group Icon

Group: Administrators
Posts: 6,976
Joined: 19-April 06
From: Central Florida, USA
Member No.: 65



This topic was held temporarily offline until the Office in Sweden was open today so that it could be confirmed or not as I had no information on this and the blog post you linked does not give any indication of whether this is rumor or not. So, having confirmed, can now bring this topic back online so our home office can respond.

Michael Helander asked me to post this for you, Winchester

From:
Michael Helander
Vice President Marketing

QUOTE
Hello all –

It seems as though I only jump into the forums these days when there is some hot topic that needs a quick reply before it spirals out of control with rumors and mis-information. I’ll have to change that! I rather love a good discussion.

On the topic of toolbars:

Toolbars have become such a sensitive issue in our business, particularly because several companies have chosen to distribute them without any restrictions, or without challenging the existing system to result in social change. But for us here at Lavasoft, toolbar issues are no worse than most of the other issues that we deal with – so we don’t consider it a forbidden topic at all.

The fact that we have talked with Ask regarding toolbars is nothing that we feel the need to hide. One would be hard-pressed to find a company these days that has not been approached by Ask (or Yahoo, Google, or a plethora of other search engines) to distribute their toolbar. So, even those that are saying “shame on you” to anyone that is distributing the toolbar have most likely been approached and talked to Ask as well.

Why are we different? We are actually engaged in extensive and in-depth discussions with Ask directly. Instead of just saying ‘no’ and then pointing a damning finger at everyone else who chooses to distribute a toolbar, we choose the uncommon path of trying to make a real difference in the industry. We’re involved in an analysis of their toolbar, based on Lavasoft’s detection criteria (which set the standard for this entire industry of anti-spyware detection, I might add), that could actually result in a clean toolbar. We are working with Ask the same way that we would work with any other company that approaches us with an application that could be considered questionable. We analyze the application. We have consistent and ongoing talks with them about what changes are necessary in order to have a clean application. They decide whether they can or cannot make those changes. If they can make the required changes, then we have done our job to create social change in our industry. And I assure you it is no easy task to meet the criteria from our research lab! If they cannot make the required changes, then we still feel very confident that we have given them all of the knowledge necessary to provide an application that Lavasoft believes is acceptable for consumer privacy and security.

Many people say that Ask has a bad reputation. So what? Does that mean that we should turn a blind eye to our core corporate ethics of creating change in our industry? Yes, we work with those that everyone else likes to call “the bad guys”. We think that is pretty cool. It creates an opportunity to really make a difference.

And another thing about toolbars…the cynics say that it is just about the money…making a quick buck (yes, search engine companies pay their toolbar partners – that’s business folks). But really, think about it. If Lavasoft were just out to make a quick buck, wouldn’t we just develop software and send it out to you, year after year? Instead, we spend exhaustive hours and energy actually trying to get “the bad guys” to create their applications without compromising computer users (yourself included). When you buy Ad-Aware, or even take the freeware version, you are a part of the process of creating real change in this industry. The option? There are plenty of other companies out there that are extremely good at marketing the newest bells and whistles on their products – and are busy pointing fingers at all of the bad things being done by everyone else. That’s not interesting for Lavasoft employees. We’re here for the real change. We’re in it for the long haul.

So to answer your original question, winchester73, “Is the AskToolbar coming?” It’s not out of the question. If we can find a way to create change in the toolbar arena, we will certainly find a way to get it into the hands and onto the computers of consumers who want a clean toolbar. Of course it would be prominently disclosed. Of course it would be opt-in only. Of course we take things like that into consideration.

So, for all the naysayers out there that that say Lavasoft is only about the money…they’re way off base. They just have no idea of how much effort we put in to make real industry change…on their behalf. So for that, we forgive them.

For those of you who are open enough to understand what it takes to fight malware AND create social change at the same time, we thank you, and hope you are in it with us for the long haul.

Cheers –

Michael



On a highly personal note, it is important to me to include here that I have the utmost respect for CalamityJane. She has helped countless thousands of people remove malware from their computer and continues in that tireless effort day after day. Beyond what she does as a paid consultant for Lavasoft, Janie continues volunteering many hours of her personal time helping at many other sites.

That said, with regard to Lavasoft, it appears that times have changed at Lavasoft and their employees actually get the weekend off now. Yes, it took a while for the damage-control article to be written, but rest assured, thorough research was conducted:

magnify this user Magnify User (Security Garden) 22nd January 2008 08:26:44 AM




VISITOR ANALYSIS
Referring Link No referring link
Host Name aker.lavasoft.com
IP Address 213.115.201.4 [Label IP Address]
Country Sweden
Region -
City -
ISP Bb-cust-lavasoft
Returning Visits 0
Visit Length Multiple visits spread over more than one day
VISITOR SYSTEM SPECS
Browser Firefox 2.0
Operating System WinXP
Resolution 1024x768
Javascript Enabled

Navigation Path

Date Time WebPage
21st January 200802:06:01 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html#links
21st January 200802:10:07 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200802:11:07 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200802:12:16 AMsecuritygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
securitygarden.blogspot.com/2008/01/secunia-security-advisory-ask-toolbar.html
21st January 200802:29:11 AMNo referring link
securitygarden.blogspot.com/
21st January 200802:29:29 AMsecuritygarden.blogspot.com/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200802:30:06 AMsecuritygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
21st January 200803:10:08 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200803:18:56 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
21st January 200803:46:47 AMsecuritygarden.blogspot.com/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200803:47:35 AMsecuritygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
21st January 200803:51:40 AMsecuritygarden.blogspot.com/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200803:52:28 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
21st January 200803:52:31 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200805:11:01 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html#links
21st January 200805:13:02 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html#links
21st January 200805:13:42 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200807:20:43 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html#links
21st January 200807:20:55 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200808:08:28 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html#links
21st January 200808:08:38 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200810:12:55 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html#links
21st January 200810:12:55 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
21st January 200810:20:09 AMblog.assarbad.net/
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
22nd January 200803:18:38 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/secunia-security-advisory-ask-toolbar.html
22nd January 200803:26:50 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
22nd January 200803:27:09 AMsecuritygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200803:34:34 AMblog.assarbad.net/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200803:45:41 AMblog.assarbad.net/20080118/from-corrine-lavasoft-turning-to-the-dark-side/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200807:22:24 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
22nd January 200808:22:07 AMblog.assarbad.net/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:04:36 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:04:48 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200809:05:38 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:06:03 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:06:15 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:06:36 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:06:38 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:07:08 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200809:07:48 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200809:08:00 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200809:09:10 AMsecuritygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200809:09:20 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200809:11:34 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html
22nd January 200809:30:08 AMwww.dslreports.com/forum/r19830703-AdAware-AskToolbar-
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200810:36:15 AMNo referring link
securitygarden.blogspot.com/
22nd January 200810:36:36 AMsecuritygarden.blogspot.com/
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200810:37:12 AMNo referring link
securitygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
22nd January 200810:39:30 AMsecuritygarden.blogspot.com/2008/01/lavasoft-responds-to-toolbar-inquiry.html
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200811:20:57 AMblog.assarbad.net/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200811:21:55 AMblog.assarbad.net/
securitygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
22nd January 200811:22:04 AMsecuritygarden.blogspot.com/2008/01/lavasoft-removes-ask-toolbar-inquiry.html
securitygarden.blogspot.com/2008/01/lavasoft-turning-to-dark-side.html

It is quite amazing that this rather unknown blog has garnered so much attention from Lavasoft.

Related Posts:

(Edit Note: Added addtional visits after 8:07 AM today from "aker.lavasoft.com" that occurred after the original posting. I gather folks were checking to see if I included a follow-up after being provided notice of the returned forum posting and response.)



Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Saturday, January 19, 2008

Secunia Security Advisory: Ask Toolbar

I think this speaks for itself, don't you?

"Ask Toolbar ToolbarSettings ActiveX Control Buffer Overflow"

Secunia Advisory: SA26960
Release Date: 2007-09-25
Last Update: 2007-09-28

Critical:
Highly critical
Impact: System access
Where: From remote
Solution Status: Unpatched

Software:Ask Toolbar 4.x



Related Posts:

Reference:




Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Lavasoft Removes Ask Toolbar Inquiry

Winchester73, a long-time and respected member of the security community spent many years providing hour upon hour of his personal time devoted to helping users of Ad-Aware. He posted an inquiry at the Lavasoft support forum specifically directed to "urizen", the online name used by Nicolas Stark.

Unfortunately, I did not think it necessary to make a copy of Winchester's question to urizen. In hindsight, I see that would have been a good idea. Although my subscription to the topic still exists,



the post has been removed from
http://www.lavasoftsupport.com/index.php?showtopic=15455.



Unlike the days when Lavasoft had a reputation for hiding/removing questionable topics from their customers' view, hoping that would end the issue, Ad-Aware users have other means of obtaining information today, evidence this blog post.

20Jan08 Edit Note:

Someone provided me with a screen capture of Winchester73's inquiry to urizen. As is obvious from the image below, the post was certainly not inflammatory or negative.



Related topics:

Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Friday, January 18, 2008

Lavasoft Turning to the Dark Side?

Say what? Let's re-examine what is happening.

We know that Bill Pytlovany is sacrificing an early retirement to keep WinPatrol simple and pure and at the same time maintaining the high ethical standards expected by a security software vendor. We also know that others have not maintained this same high ethical standard. Consider what Bill said:
"The sales pitch to include a toolbar with WinPatrol was compelling. I’m told that the my reputation wouldn’t be affected and I would be providing my customers with a service by including the free toolbar."
Fortunately, Bill does not believe everything he is told. We know that many security forums discontinued providing information on Webroot and ZoneAlarm has been removed from the recommended firewall list or at least a warning provided about the toolbar by members of the security community.

Bill did not need to "ask" about the ethics of including "unasked for" software:
"I really hate companies that install additional software that I didn’t ask for. It’s not only rude, it’s just wrong."
With regard to the IAC contact telling Bill that
"All the companies currently installing the toolbar are very happy."
I am certain that the vendors are enjoying their new-found cash flow, provided at the expense of those using the software.

Finally getting to the point . . .
"He even leaked the news that another well known Anti-Spyware vendor who would be moving to the dark side soon."
I wondered about that and had thoughts of my own. Since it was getting late, I put those thoughts aside. However, today I took another look at Bill's post and there it was. Take a fresh look at Would you like Toolbar with your Software Order?, particularly the Labels.

From "About Lavasoft":
"With over a quarter of a billion Ad-Aware downloads worldwide, there are good things ahead! The spyware industry shows no signs of slowing down, and in fact it has become such an economic factor on the global market that the industry will surely strengthen their efforts as they continue to invade the privacy of individuals through home and office computers. Be assured, Lavasoft will be ready." [Emphasis added.]
"Over a quarter of a billion. . ." Money wins out over ethics.

People who have known me for any length of time also know that I used to provide volunteer support for Lavasoft's Ad-Aware product. I beta tested, interacting with other volunteer staff as well as Lavasoft employees, including Nicolas Stark, the original creator of Ad-Aware. As forum administrator, I also helped Lavasoft's corporate and licensed customers.

Times change, people change and, although I respond to an occasional question regarding Ad-Aware, I have not used the software for almost three years and it is definitely not installed on my current computer.

I am willing to provide one more bit of volunteer help with Ad-Aware.

  1. Click "start" on the taskbar and then click on "Control Panel".
  2. Double-click the "Add or Remove Programs" icon.
  3. A list of programs installed will be "populated". This may take a bit of time.
  4. In this list you will find the program Ad-Aware. Click "Change" (or "Change/Remove"):
  5. A wizard should then open, which will guide you through the uninstallation.

Related Topics:

Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Thursday, January 17, 2008

No Ask Toolbar for WinPatrol!

There are quite a few posts on Security Garden that get a fair amount of attention. However, there were two fairly recently that really gathered some attention: Webroot Spy Sweeper Is "Out of Favor" and, particularly, Beware of ZoneAlarm! Both of those posts discuss the pre-checked inclusion for the installation of the Ask Toolbar along with their software offering.

Many people may be wondering why well known software vendors like Webroot and Check Point (ZoneAlarm) would want the users of their software to install toolbar with a rather shady reputation. At the time, I suspected there was some nice pocket change benefits to the vendor pushing the IAC's Ask toolbar. Indeed, it appears that suspicion was accurate.

However, as discouraging as it may be that formerly recommended software programs went this route, I am proud to point out that Bill Pytlovany, the developer of the beloved "Scotty the Windows Watchdog"/WinPatrol software elected the high road:
"I’m going to have to pass and keep WinPatrol simple and pure. There will be a new version of WinPatrol later this month and it won’t include any toolbars. Hopefully, users and editors will continue to recommend Scotty the Windows WatchDog because they love and respect WinPatrol. This may not be the best business decision I’ve ever made but I can live with myself."
As a devoted fan, not only will I continue to recommend WinPatrol, I encourage the purchase of a WinPatrol Plus license for anyone in a position to do so. Unlike other vendors who require an annual subscription, it is a one-time fee for WinPatrol Plus. WinPatrol was installed on my new laptop last year before anything else.

Read the full story at Would you like Toolbar with your Software Order? Get WinPatrol. Purchase WinPatrol Plus for a one-time fee, including all updates.

To learn more about WinPatrol, tune in Saturday 19 January 2008 at 10 AM EST to TechWatch Radio. To listen live To Bill on Saturday morning, go to http://www.accentradio.com.

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Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Tuesday, December 18, 2007

More Problems with ZoneAlarm Update 7.0.4.462!

Needless to say, when I learned about ZoneAlarm Update 7.0.462 and the pre-checked offer of ZoneAlarm Spy Blocker which includes the Ask Toolbar, I was disappointed that yet another security software vendor appears to be after pay-per-install monies. However, that disappointment grew to new levels when I read about the issues folks are having with the software.

Some examples from postings at the Zone Alarm User Forum --
Freedomlist post:
"It happened to me - about 24 hours after I clicked on and installed the update. My PC would boot to the desktop screen but would not display my desktop icons or the task bar - so my PC was stuck.....
Eventually I figured out that it was vsmon.exe - True Vector Internet Monitor that was failing to load properly and completely swamping the PC.

I had to go into Safe Mode to Uninstall Zone Alarm -
then reinstall the previous version - so I would still have a firewall."
As Vincent said, "I realize with any new release/update there will be some people encountering problems - but this time it seems pretty bad - ". Indeed it is, Vincent, indeed it is.




Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

Monday, December 17, 2007

Beware of ZoneAlarm!

I began helping in on-line forums almost eight years ago. The most common advice provided was to install a firewall. The most commonly recommended firewall was ZoneAlarm. As a result, ZoneAlarm became a trusted and well known application, much of that reputation having been built by the free advertisement in those forum postings.

Well, folks, times have changed. The once highly trusted ZoneAlarm has betrayed that trust. Today, if you install ZoneAlarm Free, this is what you are presented with, a pre-checked option to install ZoneAlarm Spy Blocker.



So, what is the average computer user to think when (and if) they see this? They will be expecting a ZoneAlarm add-on that will provide their computer with additional security protection. After all, the wording specifically references ZoneAlarm Spy Blocker as a toolbar. This is a security feature, right? Of course they click the Next button.

The installation is completed and the computer user launches their browser and discovers


that the ZoneAlarm SpyBlocker comes in the form of the Ask Toolbar!

Read what noted researcher Ben Edelman had to say in his analysis of Ask Toolbars ine "Current Practices of IAC/Ask Toolbars".

Search the CastleCops CLSID list for {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} and you will see that ZoneAlarm SpyBlocker has the identical entry to that of the Ask Toolbar.


OBJECT NAME

GUID

STATUS

FILENAME

Ask Toolbar BHO*

{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}

O BHO

ASKSBAR.DLL

ZoneAlarm Spy Blocker BHO*

{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}

O BHO

SPYBLOCK.DLL

DESCRIPTION

Ask_Toolbar - see this_note

ZoneAlarm Spy Blocker Toolbar, now installed as an optional with Zonealarm. Uses the Ask.com searchengine. More info here - also see this_note

Ask yourself why ZoneAlarm hid the fact that it was the Ask Toolbar that was being installed. Here's the most likely answer -- pay per install. Yes, I suspect that ZoneAlarm is being paid by Ask or their affiliates for each and every install of their nefarious toolbar.

I have added a warning to the listing of Vista Compatible Firewalls in Windows Vista Bookmarks and I can no longer consider ZoneAlarm a recommended software. ZoneAlarm has followed down a similar rocky path as Webroot Spy Sweeper.

References:




Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...