"You know what pisses me off the most: Its ill-informing, mis-informing doing a disservice to users, because of our own agendas!!!! I have no problem with people liking or disliking what we have, we respect opinions, however people in the position to make a difference, abusing the trust that users have bestowed upon them by ill-informing is just plain wrong!!!"Please pay particular attention to the words in bold in the above quotation while you consider the explanation on the Comodo website for providing a free firewall:
"You must be wondering - how can we stay in business by giving away high quality solutions that all other software vendors sell. Simply, Comodo's main revenue comes from authenticating web business with SSL certificates (e.g. we put the padlock on websites)."Apparently that source of revenue must not be as lucrative as one might expect since Comodo has found it necessary to add to their revenue base by including the IAC/Ask Toolbar to the most recent version of the firewall.
Circling back to the subject of a vendor losing trust and considering the above text in bold, it seems that Comodo is indeed abusing trust when, in defense of including a toolbar provided by a known adware vendor,
Edit Note, 04June08:
NOTE: This "Toolbar" is being detected by various Anti-virus software as Adware/Malware *THIS IS A FALSE POSTIVE!!!*, There is NO Adware, Spyware etc in this Toolbar WHAT SO EVER. If you are having problems installing the Toolbar, turn off your AV if this is the case.
Comodo Support Forum Moderator deleted the above quote from the linked topic. See the comments for the evolution of this change. Interestingly, as of the last check of Comodo BOClean, Anti-Malware Version 4.26 continues to include both AskJeeves Toolbar and MySearch in the list of Current Covered Malware.Indeed, Comodo is ill-forming, mis-informing and providing a major disservice to users. As illustrated at Calendar of Updates, when the Comodo toolbar was installed and the toolbar .dll scanned at virustotal and virusscan.jotti, the following were the results:
A-Squared Found Adware.Win32.MySearch.i
ArcaVir Found Adware.Mysearch.I
CAT-QuickHeal 9.50 2008.05.29 AdWare.MySearch.i (Not a Virus)
ClamAV 0.92.1 2008.05.29 Adware.Mysearch-1
Fortinet 18.104.22.168 2008.05.29 Adware/MySearch
Panda 22.214.171.124 2008.05.29 Suspicious file
Sunbelt 3.0.1139.1 2008.05.29 AdWare.Win32.MySearch.i
VBA32 126.96.36.199 2008.05.29 AdWare.Win32.MySearch.i
Everyone must decide for themselves. Personally, any vendor that not only condones but also recommends turning off users' antivirus software and intentionally includes known adware in their software is not one that I trust. As a result, I annotated the Comodo listing in Vista Compatible Firewalls as not recommended.
The full text of Comodo's ill-informing advice which is not only doing a disservice to users, but is also an abuse of trust has been preserved at Info: COMODO SafeSurf Toolbar.
Related Post: Comodo Disappointment
Update 01June08: via Donna at CoU, note that as of the time I checked, even Comodo's BOClean version 4.26 product detects Ask. Preserved at Comodo BOClean Detection of Ask.