Friday, December 21, 2007

MS07-069 IE Cumulative Security Update Workaround

If you experienced a problem with IE not responding when you visit a website, you may have been impacted by the same problem others have faced after installing the MS07-069 Cumulative Update for Internet Explorer. It appears that the issue has been with some computers with Windows XP Service Pack 2 (SP2) and IE6. Knowledge Base article KB942615 has been updated to reflect this issue.

An automated workaround is available in Knowledge Base article KB946627. The workaround is also available via Windows Update and Automatic Update.

Any time a Microsoft security update results in an issue such as described above, contact Microsoft Customer Support Services at no charge using the PC Safety line at 1-866-PCSAFETY (North America) for assistance. For information on international locations for assistance go to http://support.microsoft.com/security.

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