Thursday, December 02, 2010

AVG Update Disaster Impacts Windows Users

Windows customers of AVG Antivirus ran into a problem with virus database 271.1.1/3292 (432/3292) released 12:53 AM CET.  When following through with the requested computer restart, instead of Windows loading, they received the error:
"STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem."
Although the update was removed from the servers as soon as they were aware of the problem, there were many impacted by this issue.  From reports on the AVG forum, it appears as though 64-bit systems were impacted by this issue.  Reports differ as to whether this issue was restricted to Windows 7 or if it also included Windows Vista customers.

AVG has provided suggested steps in the forum thread at Some Windows 7 Operating Systems Cannot Be Started After Latest Update, followed by an FAQ topic: System crash after the recent AVG 2011 update 3292 (BSOD).  

One AVE user reported the method at "Alternate Method" as successful with a failed repair disk.

If you are looking for a replacement antivirus solution, the following are free for personal use.
My favorite paid/licensed solution is ESET antivirus products.

Clubhouse Tags: Clubhouse, Windows, Security, AntiVirus, Information, MSE, Microsoft Security Essentials, Information, Windows Vista, Windows 7,

Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...


Anas said...

AVG is poor..

I like use MSE and Mc Afee Enterprise 8.7i
It's free and not fussy

Sean said...

I found this article to be very interesting! Thank you for sharing this with us!