AVG Damage Control

On Saturday I reported the additional problems AVG was having with their updated definitions (See AVG Causes More Problems.)

Following AVG's incorrect detection of a core Windows component (user32.dll) as a trojan, apparently AVG is making an attempt to make amends to affected AVG customers (both those who use the free version as well as paid subscribers). According to PCMag and The Inquirer, AVG will be providing a free year of service to affected users.

(Hat Tip: Cel) From PCMag:

"Essentially, the offer covers a free year of AVG 8.0 service, or a free upgrade for AVG 7.5 users. The upgrade also includes users of the free AVG antivirus service. Not all customers will receive the license, just "affected users," AVG said. The company said it will contact affected customers beginning Nov. 24, and advise them of how to obtain the free year of service."

No software is perfect and certainly cannot protect the computer from infections caused by the person behind the keyboard. However, considering the flood of logs by AVG users that I have been dealing with the past two weeks of computers infected with "Trojan Horse Agent 4.E" and the recent problems AVG users have faced, I shall stick with other vendors.

References:

• AVG Offers Free Subscription for Deleting Key File
• AVG offers infected users free year of service

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