Wednesday, December 13, 2006

Phone Support for Windows Vista Customer Preview Program

The Windows Vista Team announced telephone support (English only) to North American participants of the Windows Vista Customer Preview Program (CPP). These participants must be using English-language versions of early test builds of Windows Vista (Beta 2, RC1 or RC2).
"Details on accessing this phone support:
  • Phone Number: 866-425-0593
  • Hours of Availability:
    • Monday – Friday: 5AM-9PM Pacific Time
    • Saturday – Sunday: 6AM-3PM Pacific Time
  • English only (US & Canada)
  • Best-effort troubleshooting in a consumer, non-domain environment

For all CPP participants, the newsgroups remain the most valuable channel for finding helpful information on general issues related to Windows Vista.

Volume License customers looking for Windows Vista Enterprise- or Professional-level support today should visit the Microsoft Windows Vista Solutions Center and the Windows Vista Help & Support page."

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